REFUND & CANCELLATION POLICY
1. General Provisions
This Refund and Cancellation Policy applies to all reservations and rentals made through Beecar Rent A Car.
By making a reservation, the customer agrees to these terms.
2. Online Reservations
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Reservations made via the website are considered preliminary bookings
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The rental agreement becomes binding upon vehicle delivery and contract signing
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Vehicle availability is not guaranteed
3. Cancellation Terms
3.1 Direct Reservations (Beecar Website / Office)
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Cancellations made up to 24 hours before pickup → full refund
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Cancellations made less than 24 hours before pickup:
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Up to 1 rental day may be charged
3.2 No-Show
A reservation is considered No-Show if:
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The customer does not arrive at the agreed time
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Required documents are not provided
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Valid payment method is not presented
In such cases:
4. Third-Party Bookings
(Rentalcars, Discovercars, Klook, etc.)
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Refunds are subject to the terms of the respective platform
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Beecar:
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Does not process refunds directly
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Is not responsible for third-party payments
5. Early Return
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No refunds will be given for unused rental days after vehicle pickup
6. Insurance & Extras
6.1 Insurance Purchased at the Counter
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Becomes active at the start of rental
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Considered used
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Non-refundable
6.2 Third-Party Insurance
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Beecar does not guarantee or manage external insurance policies
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No responsibility is accepted
7. Security Deposit Refund
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Deposits are taken as pre-authorization (not charged)
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Released after rental if:
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No damage
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No additional charges
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Release time:
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Up to 7 business days (bank dependent)
8. Non-Refundable Cases
No refunds will be issued in the following cases:
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No-show
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Missing or invalid documents
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Invalid driver’s license
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Payment failure
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Violation of rental agreement
9. Force Majeure
Beecar is not responsible for:
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Flight delays/cancellations
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Weather conditions
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Government restrictions
These do not guarantee a refund.
10. Refund Method
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Refunds are made via the original payment method
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Cash payments:
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Refunded at office or via bank transfer
11. Right to Amend
Beecar reserves the right to modify this policy without prior notice.
